Transcript of conversation:
Interviewer: Ms. [name of reference], my name is [name deleted] and I'm a recruiter with [name of company]. I've been hired to pre-screen potential hires for a client. I am calling you about a former employee, [name of client], because she listed you as a reference. Could I speak with you about her for a moment?
Interviewer: Were you her supervisor?
Interviewer: Could you confirm that her job title was Account Executive?
Interviewer: And that her dates of employment were from October 1995 to October 2006?
Employer: I can't confirm that because it's been so long ago. I don't honestly remember her dates of employment.
Interviewer: Yes, that was a long time ago. She lists her major job duties as targeting the media, creating media lists, pitching the media, writing pitch letters, advising clients on websites and pitching new business, is that correct?
Employer: Definitely everything except the last two -- advising clients on websites and pitching new business. I'm not saying she didn't do these things because it's possible that she did. It was so long ago, I can't honestly remember whether she did these things or not.
Interviewer: So, how would you rate her overall job performance and quality of work?
Employer: I'm not really comfortable rating her overall job performance. There were so many different aspects to the job. There was writing. There was interacting with the media. There was pitching, and so forth. I can't rate all of that together.
Interviewer: So, you wouldn't be willing to rate her overall job performance on a scale of 1 to 10?
Employer: I would rather not.
Interviewer: Do you happen to remember if she accomplished anything of significance on the job?
Employer: I don't remember. That was so long ago. I do remember she was excellent with the media. I suppose I could say she really developed her skills in that area.
Interviewer: So, was that her major strength -- working with the media?
Employer: I certainly thought so. She was very good with the media. She has a lot of excellent energy.
Interviewer: Did she have any weaknesses that you remember?
Employer: I would rather not discuss any weaknesses.
Interviewer: Do you consider her to have a good moral character?
Interviewer: Was she a self-starter?
Employer: Oh yes, definitely yes.
Interviewer: How did she handle stress and stressful situations such as deadlines?
Employer: I think that was an area she needed improvement. But keep in mind, this was a long time ago and she was much younger. I didn't really expect her to be able to handle stress and such at that point in her career.
Interviewer: So, I assume she had excellent communication skills since she interacted so well with the media?
Employer: Oh yes, she did.
Interviewer: Did she get along well with management, co-workers, and clients?
Employer: Yes, very well.
Interviewer: And I assume she is a team player?
Employer: Yes, she worked well with everyone.
Interviewer: How does she rate when compared with other employees who have held the same job?
Employer: She rates above average. As I said her media skills are excellent, probably the best or one of the best-rated employees that has ever worked for me as far as interacting with the media is concerned.
Interviewer: Do you remember why she left the company. She wasn't fired was she?
Employer: No, she wasn't fired. It's been so long ago I don't remember specifically why she left, but I assume it was for a better position with another company.
Interviewer: She is interested in obtaining a Senior Account Executive position. Would you recommend her for that type of position?
Employer: It's hard for me to answer that yes without knowing much more about the position and what it involves. If it were a position involving interacting with the media and doing the same type of duties she did here, then yes, I would definitely recommend her for the job because she is excellent with the media, but I can't really give someone an overall endorsement without knowing more about the job and what it involves.
Interviewer: Is there anyone else at your firm that would be in a position to discuss her work history?
Interviewer: Is there anything else you would like to say about her that I haven't addressed?
Employer: No, I can't think of anything.
Interviewer: Alright. Thank you for your time.
Employer: Good bye.